BASIC Bank Limited is a prominent state-owned commercial bank in Bangladesh that offers a range of financial services and products to customers. The bank's bank in bangladesh objective is to contribute to the economic development of the country by providing financial support to various sectors of the economy. This article will provide an overview of BASIC Bank Limited, its account opening procedures, account categories, customer care, and hotlines.
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| BASIC Bank Limited |
Overview of BASIC Bank Limited:
BASIC Bank Limited was established in 1989 as the Bangladesh Small Industries and Commerce Bank Limited (BSIC). In 1992, the bank was renamed BASIC Bank Limited with a focus on providing financial services to the small and medium-sized enterprise (SME) sector. The bank offers a range of financial services, including loans, deposits, foreign exchange, and remittance services. BASIC Bank Limited is headquartered in Dhaka, Bangladesh, and has a network of branches throughout the country.
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BASIC Bank Limited's head office is located in Dhaka, the capital city of Bangladesh. The full address of the basic bank head office is:
BASIC Bank Limited
Senakalyan Bhaban (5th Floor)
195 Motijheel Commercial Area
Dhaka-1000, Bangladesh
The head office is responsible for overseeing the bank's operations, including its various branches and subsidiaries throughout the country. Customers can visit the head office for inquiries and support related to their accounts, loans, and other banking services.
The head office is well-equipped with state-of-the-art facilities and a team of experienced professionals who are dedicated to providing quality service to customers. The bank's management team, including its Board of Directors and top executives, is also based at the head office.
Account Opening Procedures:
Opening an account with BASIC Bank Limited is a straightforward process. Customers can visit any of the bank's branches with the required documents to open an account. The necessary documents for opening an account include a passport-sized photograph, a valid national ID card or passport, and proof of address. The customer can choose from different types of accounts, including savings accounts, current accounts, fixed deposit accounts, and more.
Account Categories:
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BASIC Bank Limited offers different categories of accounts to meet the diverse needs of its customers. The bank's account categories include:
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Savings Account: This account is designed for individuals who want to save their money while earning a reasonable interest rate.
Current Account: This account is suitable for businesses and organizations that need to carry out frequent transactions.
Fixed Deposit Account: This account is ideal for customers who want to save their money for a specific period while earning a higher interest rate.
Foreign Currency Account: BASIC Bank Limited also offers foreign currency accounts for customers who deal in foreign currencies.
Customer Care:
BASIC Bank Limited's customer care service is dedicated to providing quality service to its customers. The bank's customer care team is available to assist customers with any issues they may encounter. Customers can reach out to the customer care team via phone, email, or by visiting any of the bank's branches.
Hotline:
BASIC Bank Limited's hotline service is available 24/7 to assist customers with any urgent issues they may have. Customers can call the hotline number to report lost or stolen debit cards, inquire about their account balances, and more. The bank's hotline number is +880 2 9571115.
Loan Facilities:
BASIC Bank Limited offers a range of loan facilities to its customers, including SME loans, agriculture loans, and consumer loans. The bank's SME loan facility is designed to provide financial support to small and medium-sized enterprises in Bangladesh. The bank's agriculture loan facility provides financing to farmers and other agriculture-related businesses. The consumer loan facility is designed to provide financial assistance to individuals for personal use.
Internet Banking:
BASIC Bank Limited offers internet banking facilities to its customers, enabling them to access their accounts and carry out transactions online. The bank's internet banking platform is secure and easy to use, allowing customers to access a range of banking services from the comfort of their homes or offices.
Mobile Banking:
BASIC Bank Limited also offers mobile banking services to its customers, allowing them to access their accounts and carry out transactions via their mobile phones. The bank's mobile banking platform is convenient and easy to use, providing customers with access to a range of banking services on the go.
In conclusion, BASIC Bank Limited is a reliable and trustworthy financial institution that offers a range of banking services and products to meet the diverse needs of its customers. The bank's account opening procedures are straightforward, and customers can choose from different types of accounts. The bank's customer care and hotline services are dedicated to providing quality service to its customers, and the bank's loan facilities are designed to provide financial support to various sectors of the economy. Additionally, BASIC Bank Limited's internet banking and mobile banking facilities make banking more accessible and convenient for customers.
Customer Care And Hotline:
BASIC Bank Limited has a dedicated call center to assist customers with their inquiries and concerns. Customers can call the bank's call center at +880 2 9558544 from 9:00 am to 5:00 pm (Bangladesh Time) on weekdays. The call center representatives are well-trained and equipped to handle various inquiries related to account opening, account transactions, loan facilities, and other banking services. The call center is an excellent resource for customers who may not be able to visit a branch in person and need assistance with their banking needs.
The bank's commitment to providing excellent customer service is evident in its various initiatives, such as providing customized solutions to meet the unique needs of its customers. The bank also offers training and advisory services to its customers to help them manage their finances better.
BASIC Bank Limited's commitment to sustainability and social responsibility is also evident in its various initiatives to support the communities in which it operates. The bank provides financial support to various social development initiatives, including education, health, and the environment.
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Overall, BASIC Bank Limited is a reliable and trustworthy financial institution that provides quality banking services and products to its customers. Its commitment to providing excellent customer service, coupled with its loan facilities and internet and mobile banking services, makes it an ideal choice for anyone looking for a reliable bank in Bangladesh.
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